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ChatMaster PC version is an incredibly practical messaging assistant software. This software automatically replies to messages in a standardized format when you're busy. It supports both PC and mobile versions of QQ and WeChat. Integrated with QQ, WeChat, and other chat tools, ChatMaster greatly enhances customer service response speed, ensuring no customer queries are missed. Welcome to download and experience it with our one-click reply feature!

ChatMaster PC Version Overview

After launching ChatMaster, it attaches to the right and bottom of chat windows like QQ or WeChat. The right side displays public and personal knowledge bases and their classifications. Clicking on the right-side knowledge base allows for one-click sending. The bottom provides keyword search and FAQ functions, supporting quick replies via keyword and Pinyin search.

ChatMaster PC Version Features

1. Quick Reply Functionality

Based on accumulated business experience, ChatMaster organizes frequently asked questions into a knowledge base within the software. Standardizing reply content enhances company image, resolves issues for new customer service personnel, and significantly improves work efficiency and customer satisfaction.

2. Customer Management

During customer service, basic customer information like contacts, company, phone numbers, and brief introductions can be recorded in the customer management system.

It also supports note-taking, recording customer instructions or notes from conversations into the customer management system for future follow-ups.

3. Convenient Note-taking

Allows recording of customer instructions or important schedules, ensuring tasks like service expiration notifications are managed efficiently, thus accumulating business capabilities.

ChatMaster PC Version Highlights

1. Cloud-based Knowledge Base Storage

Syncs knowledge bases between mobile and PC, ensuring seamless use across different devices!

2. Multi-platform Coverage

Supports PC versions of WeChat and personal QQ, as well as enterprise QQ, with mobile accessibility!

3. Enterprise-level Application, Multi-account Collaboration

Supports company creation of sub-accounts, hierarchical management of public and personal knowledge bases, facilitating company management.

ChatMaster PC Version FAQs

What is ChatMaster Customer Service Assistant?

ChatMaster Customer Service Assistant is a helpful tool for customer service, enhancing efficiency through convenient quick reply functions, reducing repetitive input.

Currently, ChatMaster Customer Service Assistant supports major chat applications such as QQ, TM, AliWangWang, Taobao WangWang, etc.

It is suitable for customer service, pre-sales, and after-sales personnel who frequently use chat tools in their daily work.

Is ChatMaster Customer Service Assistant free?

Yes, ChatMaster Customer Service Assistant is completely free software.